PRIVACY POLICY
Milani Lau (“company”, “I”,
“we” or “us”) is dedicated to respecting the privacy of your personal
information. This Privacy Policy describes what information is collected from
you on Milanilau.com (hereinafter the “website”) and how it is used. This
Privacy Policy applies to this website and any products or services that we
offer that link to this policy. The term “you” refers to anyone who uses,
visits, or views the website.
By visiting and using the
website, you accept and agree to be bound by this privacy policy. Your
continued use of the website after posting of any changes to our Privacy Policy
constitutes your acceptance of those changes and updates. You must not access
or use the website if you do not wish to be bound by this Privacy Policy.
Canada’s Personal Information Protection
and Electronic Documents Act (PIPEDA)
We comply with Canada’s Personal
Information Protection and Electronic Documents Act (PIPEDA) that regulates the
collection, use and disclosure of your personal information provided to us.
PIPEDA requires that we notify you why we collect your personal information,
how we use it and under what circumstances we will disclose such information.
Under PIPEDA, you also have the right to access your personal information held
by us as well as receive an accounting of how that information is being used or
disclosed. We take all the necessary security measures appropriate to secure
your personal information provided to us.
CHILDREN’S PRIVACY
We respect the privacy of
children and “child” means an individual under the age of 13. This policy is in
accordance with the Children’s Online Privacy Protection Act (“COPPA”). This
website’s information and content are only intended for people over the age of
18. This website is not intended for children under the age of 13. Without
prior parental or guardian consent, we do not knowingly collect, use, or
disclose personal information from children under the age of 13. If you believe
that personal information was collected without parental or guardian consent
from a child under the age of 13, please contact us to have that information
deleted.
WHAT INFORMATION WE COLLECT
AND HOW IT IS USED
When you access the website, you may provide certain personally
identifiable information including but not limited to your name, email address,
phone number, address, avatar image, credit card information when you make a
purchase on the website (“personal information”).
This information is collected when you register on the site, place
an order, subscribe to a newsletter, contact us, use the search feature on the
website, provide comments or any other feedback, fill out a form or use the
live chat or enter any other information on the website to communicate with us.
From time to time, we may also collect information that you submit when you
participate in any online surveys that we may post on our website.
Your personal information is used to personalize your experience,
improve the website to better serve you, provide customer service support,
efficiently process your requests or transactions, tailor advertisements to
you, elicit reviews of services or products, provide you offers, promotions and
to follow up with you through correspondence (email, live chat, or phone). We
may also use this information to provide you offers and promotions from our
partners and/or our affiliates in exchange for a commission without additional
cost to you.
GOOGLE ANALYTICS
Just like other websites, this website automatically collects
certain information about you through Log Data and Google Analytics. Log Data
is information about your computer’s Internet Protocol Address, which is your
“IP” address, browser information, Internet Service Provider’s information,
your operating system, and your browser type. Similarly, Google Analytics
collects certain information about your location, browsing history, the pages
you visit, the equipment you used to access the website, traffic patterns, and
other general patterns related to your use of the website.
This information is used to analyze website statistics related to
user behavior and interests, improve our performance and your use of the
website and to further enhance our products and services offered to you. Please
see Google’s Privacy and Terms to learn more about their privacy practices.
COMMENTS AND SOCIAL
MEDIA
If you leave a comment, the comment and its metadata are retained
indefinitely. This is so we can recognize and approve any follow-up comments
automatically instead of holding them in a moderation queue. When you leave a
comment, your name, email address and website/organization name is not shared
with a third party and may be used to communicate with you.
Social media accounts and sharing options are available on this
website. Social media sites (Facebook, Twitter, YouTube, Pinterest, and others)
can track your personal information. Should you choose to interact with us on
social media, please note that you will be voluntarily disclosing that personal
information. This information is no longer private. It becomes public
information and can be collected and used by others. We have no control over
and take no responsibility for the use, storage or dissemination of such
publicly-disclosed personal information by you.
Any such interactions via comments and social media with us do not
subject us to any kind of liability related to misuse of your information by
others.
USE OF COOKIES
The website may use cookies
to facilitate your use of the website. Cookies are files with small amounts of
data including an anonymous unique identifier that a website sends to your
computer’s hard drive when you are viewing the website. Just like other websites,
we automatically collect some non-personally identifiable information including
but not limited to your IP address, geographic location, language preference,
date and time of visitors.
Some
features of our website may use Flash cookies, which are small files stored on
your computer by websites that use Adobe Flash Player. They can store data such
as preferences, settings and usage information like which pages you visit. The
main difference between traditional cookies and flash cookies is that they are
not managed through the browser but locally on your computer.
When you leave a comment on
our website, you may opt-in to saving your name, email address and website in
cookies. These are for your convenience so that you do not have to fill in your
details again when you leave another comment.
If you have an account and
you log in to this website, we will set a temporary cookie to determine if your
browser accepts cookies. This cookie contains no personal data and is discarded
when you close your browser.
We may use cookies for
various reasons such as optimizing and personalizing your browsing experience,
checking our website analytics, saving your preferences and settings for future
use, serving ads based on your liking and interests, affiliate marketing and
posting comments on our website.
This information is only
collected to better serve and understand your user experience on the
website. You have the option of turning off cookies on your computer
should you wish to do so. If you choose to do that, you may not be able to view
all the features and content of this website.
USE
OF WEB BEACONS AND PIXELS
In conjunction with the use
of cookies, third parties may also use web beacons, which are also known as
clear GIFs, web bugs or pixel tags to collect general information about your
use of our website. They monitor user activity and are used to track customer
behavior data. This information may be relevant to third parties such as the ad
networks used on our website to tailor the advertising based on your behavior
and interests.
We may use social media
pixels to track and collect general information about your use in compliance
with different social media sites (Facebook, Twitter, Pinterest, and others)
for the purpose of promoting products, tracking conversions, remarketing,
running target advertisements and so forth.
Third parties like Facebook
may use their own cookies, web beacons and other technologies to collect and
receive information from our website for the purpose of providing target
advertisements. You may see our ads on Facebook or YouTube after you have
visited our website.
THIRD-PARTY LINKS AND
USE
We may include, offer or advertise third party links, products or
services on the website. Once you click on a third-party link and leave this
website, you are no longer bound by our Privacy Policy and Terms and
Conditions.
Articles on this website may include embedded content (e.g.
videos, images, advertisements, etc.). Embedded content from other websites
behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional
third-party tracking, and monitor your interaction with that embedded content,
including tracing your interaction with the embedded content if you have an
account and are logged in to that website.
We may use Google AdSense advertising along with any other
third-party advertising on the website. Google is a third party that also uses
cookies to serve ads on the website for the purpose of providing a positive
user experience. Third-party vendors such as Google use cookies to serve ads
based on a user’s prior visits to the website. You can opt-out of Google by
visiting their privacy policy and ad settings.
We have no control over these third parties and they have their
own privacy policies. Neither are we responsible for the activities and
practices of these third parties. You should contact them directly and read
their privacy policies for any questions. You also agree that your use of these
third-party websites is solely at your risk.
DISCLOSURE OF YOUR
INFORMATION
As a general rule, we do not
disclose your personal information to third parties without your consent with
the exception of the following circumstances:
- We may disclose your
information to our trusted third parties that work with us such as our
website hosting partners, email marketing service provider, other service
providers that assist in the operation of the website, and any other
affiliates and subsidiaries we rely upon to provide you products and
services offered here.
- We may disclose your
information to contractors or third parties we use to support our
business. These parties may use your data only to provide the services
requested by us and for no other purpose, and they are bound by
contractual obligations to keep your information confidential.
- We may disclose your
information in order to comply with state or federal regulations related
to copyright infringement lawsuits or any other legal claims related to
the website.
- We may disclose your
information to enforce our website or product terms and conditions or
terms of sale and any other agreements we may have entered into for
billing and collection purposes.
- We may disclose your
information to our successor and/or acquiring party in the event of a
merger, acquisition, restructuring, dissolution or partial sale in the
future. However, your personal information will be transferred to the
acquiring party in accordance with this privacy policy.
EMAIL MARKETING
You have the option of opting in or unsubscribing from our email
list. By subscribing and opting in, you agree to receive newsletters, updates,
messages, promotional materials and any other content related to this website.
When you send an email, your email message along with email address and
responses are saved for communication purposes with you. This information is
kept confidential and we do not share, sell or trade your email information
with third parties except as otherwise stated in this privacy policy.
If you are in the European Union and opt-in to receive any of our
free products or services and/or purchase any products or services through our
website then you will be subscribed to receive our free email newsletter once
you affirmatively consent to it. Please see the Opt-Out section
below should you wish to “unsubscribe” and not receive any emails from us.
But if you are NOT in the European Union then you will be
automatically subscribed to receive our free email newsletter once you opt-in
to receive any of our free products or services and/or purchase any products or
services through our website. Please see the Opt-Out section below
should you wish to “unsubscribe” and not receive any emails from us.
OPT-OUT
We comply with the CAN-SPAM Act of 2003 and do not spam or send
misleading information. Should you wish to no longer receive communication from
us, you have the option of unsubscribing by clicking “unsubscribe” at the
bottom of the email we send to you or by contacting us.
As for third party websites, please contact them directly to
unsubscribe and/or opt-out from their communications.
We are in compliance with the GDPR along with the email marketing
service we use to collect your data.
GDPR VISITOR RIGHTS (FOR EU
AND UK CUSTOMERS AND VISITORS)
If you are located in the
European Union (“EU”) or the United Kingdom (“UK”), you are entitled to certain
rights and information listed below under the General Data Protection
Regulation (“GDPR).
We will retain any
information you choose to provide to us until the earlier of:
- You ask us to delete the
information by sending a request to Hello@milanilau.com. Please note that
such requests may result in you no longer being able to access paid or
free content previously provided to you.
- Our decision to cease using our
existing data providers.
- The Company decides to no
longer be in business or continue to offer the services.
- The data is no longer needed to
provide you service, is too costly to maintain further retention, or the
Company finds it outdated.
You have the right to
request access to your data that we store and have the ability to access your
personal data.
You have the right to either
rectify or erase your personal data. You have the right to verify the accuracy
of your personal data and have it corrected or removed completely
You have the right to seek
restrictions on the processing of your data. When you restrict the processing
of your data, we can store your data but cannot process it further.
You have the right to object
to the processing of your data in certain circumstances including but not
limited to direct marketing, profiling, scientific or historical research
purposes, statistical purposes, automated decision making and profiling and tasks
based on legitimate interests or in the public interest/exercise of official
authority.
You have the right to the
portability of your data. You have the right to request your personal data from
us, receive it and transfer it to another controller.
You have the right to
withdraw consent at any time. If you have provided consent to the Company’s
processing of your personal data, you have the right to withdraw that consent
any time without affecting the lawfulness of processing based upon consent that
occurred prior to your withdrawal of consent.
You have the right to lodge
a complaint with a supervisory authority that has jurisdiction over issues
related to the GDPR.
We require only the
information that is reasonably necessary to enter into a contract with you. We
will not require you to provide consent for any unnecessary processing as a
condition of entering into a contract with us.
LEGAL BASIS FOR PROCESSING
DATA UNDER THE GDPR
Under the GDPR, we may
process your data under the following legal basis:
- Consent: when you give us clear
consent to process your personal data for one or more specific purpose.
- Contractual Necessity: when processing your
personal data is necessary to fulfill a contract with you.
- Legal Obligation: when processing of your
personal data is necessary to comply with the law such as data related to
taxes or employee records.
- Vital Interests: when processing of your
personal data is necessary to protect your life or health.
- Public Interests: when processing of your
personal data is necessary for the performance of a task carried out in
the public interest or for official functions.
- Legitimate Interests: when processing of your
personal data is necessary to further our legitimate interests such as
marketing activities.
YOUR STATE PRIVACY RIGHTS
State consumer privacy laws
may give their residents additional rights in terms of how we use their
personal information. These privacy rights vary depending on the local laws
that apply to you.
California, Colorado, Connecticut, Virginia, and Utah each provide
their state residents with rights to:
·
Confirm whether we process their
personal information.
·
Access and delete certain personal
information.
·
Data portability.
·
Opt-out of personal data processing
for targeted advertising and sales.
California, Colorado, Connecticut, and Virginia also provide their
state residents with rights to:
·
Correct inaccuracies in their
personal information, taking into account the information’s nature processing
purpose.
·
Opt-out of profiling in furtherance
of decisions that produce legal or similarly significant effects.
Nevada provides its residents with a limited right to
opt-out of certain types of personal information being sold by a business. The
opt-out option does not apply to all types of data, however; it does protect
sensitive medical or financial data, for example. Please note that we do not
currently sell data that triggers the opt-out requirements of that statute.
To exercise any of these rights above under different states,
please contact us with your request at hello@milanilau.com
and please include your name, email address, and mailing address.
CALIFORNIA CONSUMER PRIVACY
ACT (CCPA) AND CALIFORNIA PRIVACY RIGHTS ACT (CPRA) COMPLIANCE AND YOUR LEGAL RIGHTS
If you live in California,
you have additional rights under California law, and we comply with the CCPA and
CPRA because we may have visitors from California on our website. Here are your
legal rights under CCPA/CPRA:
- You have the right to
know the categories of personal information we have collected, sold or
disclosed about you to third parties.
- You have the right to opt-out
of the sale and sharing of your personal information with third parties. If
you are under the age of 16, you have the right to opt in to such sales,
or to have a parent or guardian opt in on your behalf.
- You also have the right
to access your personal information, which we will provide within 30 days
of such request.
- You have the right to
know what personal information is collected from you and how it is used,
which we explained in this Privacy Policy.
- You have the right to
correct your personal information.
- You have the right to
have your personal information deleted, subject to some exceptions.
- You have the right to
equal service, price and no discrimination
- You have the right to
data portability and right to request your personal information and use it
for your own purposes.
- You have the right to
consent and/or limit the use and disclosure of your sensitive personal
information.
CATEGORIES OF PERSONAL
INFORMATION COLLECTED AND DISCLOSED FOR A BUSINESS PURPOSE
The types of personal
information we collect and how we use it have already been listed above, but
under the CCPA/CPRA, the following categories of personal information may have
been collected and disclosed for business purposes in the previous 12 months:
- Identifiers such as your name,
address, phone number, email address and other similar identifiers
- Protected classification
characteristics
such as your age, gender, religion and disability information
- Commercial information such as your use of our
products and services
- Internet/Network
information such
as your IP address, search history, browser and device information
- Geolocation data such as the information
about your physical location or movements
- Sensory information such as audio,
electronic, photos or other visual information
- Professional or
Employment Information such as your job history including previous employer
and performance evaluations
- Biometric information such as fingerprints,
faceprints, voiceprints, genetic and physiological activity patterns. We do
not collect any biometric information from you.
- Education information such as records related
to your educational institution (grades, transcripts, class lists, student
schedules and so forth). We do not collect any such education information.
- Inferences such as information
reflecting your interests, preferences, characteristics, physiological
trends, and abilities.
- Other Personal
Information such
as information provided by you directly when you fill a form on our
website, register for an event scheduled by us, post a comment on our
website or social media, make a purchase from us, your account login or
credentials allowing you to access a product or account, telephone number,
and any other information you provide to us.
- Sensitive personal
information such
as your social security, driver’s license, state identification card or
passport number. We do not collect this sensitive personal information
from you.
HOW WE COLLECT YOUR PERSONAL
INFORMATION AND FOR WHAT PURPOSE
We collect this personal
information directly from you, from your browser or device, use of cookies,
service providers, our business partners, affiliates, or from third parties. We
do not sell your personal information to third parties.
We use the information we
collect for various purposes depending on how you interact with us. These
purposes include:
- To provide our services
or products to you including invoices and statements
- To create, maintain or
secure your account with us
- To process your
requests, purchases, transactions and payments
- To communicate with you
about your account and our products/services
- To market or advertise
our new products and promotions to you via email or other social media, to
answer your questions, and to understand your needs and preferences.
- To improve our website, products,
services, content and advertising and personalize them to your interests
and preferences
- To better understand the
demographics of our users, analyze data and usage trends
- To help you share our
content, products, services, and your experience working with us with your
friends and followers on social media
- To hire or evaluate you
as a candidate when you seek employment with us
- To protect our website,
products and services from misuse and to ensure security
- To process payments or
to prevent theft and fraud
- To transfer business in
any merger, acquisition, reorganization, sale of assets, bankruptcy where
we may sell, transfer or share some of our business assets including
information related to our customers. In those instances, you will be
notified of such ownership changes as well as the rights you have
regarding your personal information.
- To comply with legal
requirements and to enforce our terms and agreements with you
- To assess or carry out a
merger, dissolution, restructuring, reorganization, or other sale or
transfer of some or all of our assets, whether as part of a bankruptcy or
similar proceeding, in which personal information about our website users,
including our email list, is one of the assets transferred.
We may also
use your information in other ways for which we provide specific notice at the
time of collection. We may combine different types of information that we
collect about you for any of the purposes described above.
Please be advised we DO NOT
SELL YOUR PERSONAL INFORMATION to third parties and have never sold your
personal information. We do not intend to sell your personal information in the
future either.
Under the CCPA and CPRA, you
still have the right to opt-out of sharing your personal information and send
us a “do not sell or share my personal information” request. If you would like
to exercise any of your rights under California law, please submit a verifiable
consumer request to us by sending us an email at hello@milanilau.com
Only you, as the person
registered with the California Secretary of State, or someone you authorize to
act on your behalf, can make such verifiable consumer requests related to your
personal information.
Your verifiable consumer
request must provide sufficient information that allows us to verify that you
are the person you are claiming to be or that you are the authorized
representative of such person about whom we had collected personal information.
You must describe your request with enough details such as your first and last
name, address and your country that allow us to properly understand the request
and respond to it. Please note we cannot respond to your request or provide you
with personal information unless we first verify your identity or authority to
make such a request and confirm that the personal information relates to you.
We will make all attempts to respond to your request within 30 days of receipt.
The above-mentioned
California privacy rights are not absolutely guaranteed because there are some
exceptions that allow us to refuse your request. We are only required to
respect these rights if we are acting as a business under the CCPA/CPRA and the
requested rights have been granted and applied to you under the CCPA/CPRA.
CALIFORNIA’S “SHINE THE
LIGHT” ACT
Pursuant to California’s
“Shine the Light Act,” you are permitted to request information about the
manner in which we share certain categories of information with third parties
for their marketing use. We may disclose your personal information to our affiliates
or other related third parties such as service providers, vendors for their use
in marketing to you, so we can provide the products and/or services offered on
this website to you. When we disclose such information, your personal
information is still kept confidential and between us and that third party. It
is not used for any other purpose that’s not permitted under the laws.
DO NOT TRACK SIGNALS
This privacy notice for
California residents supplements the information included in the previous
sections of this privacy policy. California and Delaware law also requires us
to state whether we honor “Do Not Track” settings in your browser regarding targeted
advertising, and please note we do not monitor or respond to Do Not Track
browser requests.
You can
also enable or disable Do not Track in your browser. This is a setting that
tells websites not to track your online activities. To enable or disable it, go
to the “Privacy” or “Security” tab in your browser’s
settings menu. Depending on which browser you’re using, you may find the option
under “Do Not Track Requests” or something similar.
DATA RETENTION
We will
retain your information as long as necessary to fulfill the purposes outlined
in this Privacy Policy, unless a longer retention period is required or
permitted by law. We may also retain and use your information to continue
offering you our products and services, comply with our legal and accounting obligations,
resolve disputes and enforce our agreements.
SECURITY
The security of your
personal information is important to us, and we strive to follow generally
commercial industry standards to protect your personal information submitted to
us voluntarily and automatically. However, no method of transmission over the Internet
is 100% secure and we cannot guarantee the absolute security of your
information. When you make a credit card purchase or purchase through any means
on the website, you will be directed to a third-party vendor to complete the
transaction. Any information you provide during the checkout process is not
stored on our website but instead provided to the third-party vendor that
completes the purchase transaction.
By using this website, you
agree to hold us harmless for any security breach and for any unauthorized use
of your personal information by third parties. You also agree that we cannot be
held responsible for any disclosure of your information through our website
without our knowledge and consent.
PRIVACY POLICY UPDATES
This privacy policy is
effective as of May 28th, 2024 and will be updated and modified as
needed. You are responsible for visiting this page periodically to check for
future updates to this policy. Any modifications to this privacy policy will be
effective upon our publishing of the new terms, and your continued use of our
website after the posting of any updates constitutes your acceptance of our
modified privacy policy.
CONTACT
For any questions or
comments regarding the privacy policy, please contact us at hello@milanilau.com